FAQ

    Wholesale Customer Service

  • Privacy Policy

    At Bali Bay Trading Company, we are committed to protecting your privacy. We use the information we collect to assist us in processing orders. Please read on for more details about our privacy policy.

    The Information We Collect: Bali Bay Trading Company collects from you the necessary information, such as name, email address, address and payment information, to process orders.

    We Do Not Share Your Personal Information: Bali Bay Trading Company does not sell, trade, or rent your personal information to others. This information is for our private records only. We restrict access to your orders to those employees who need to know that information to provide products or services to you. Personal information is not available to any third party via our website or through other means.

    Spam Email and Use of Email Addresses: We make every effort to minimize the amount of email correspondence you receive from us. We do not share or sell your email address to any third parties.

    Use of Cookies: Bali Bay Trading Company uses cookies to enhance your shopping and browsing experience and keep track of your order information. The cookies we use DO NOT store any personal information such as your e-mail address, street address or phone number.

    Do you still have questions? If you have additional questions or wish to further discuss details of our privacy policy, please feel free to Contact Us.

  • Shipping and Handling Costs

    We ship by FedEx ground, usually within 1 day of receiving your order. For Puerto Rico and other US Territories we use USPS. Shipping costs are as follows:

    Order Total Shipping Cost $75-$100 = $12

    $101-$250 = $20

    $251-$500 = $30

    $501-$750 = $40

    $751-$1000 = $55

    Over $1001 = $60

    If you need your order faster, please call us and we can quote prices for overnight and 2nd day. For shipments to Canada an additional $20.00 will be charged. If actually shipping costs are less, we will credit the difference.

  • Minimum Order

    Minimum Order: Only $75 + shipping

  • Backorder Policy

    If we are out of stock in an item you ordered, we will call you and see if we can substitute another item of equal or greater value. Or we will let you know if the item will be in soon, and we will ship it when it comes in. If you do not want us to automatically substitute, please let us know in the box labeled comments in the shopping cart. If for any reason, after 30 days we still have not been able to fill your order, we will apply a store credit of the balance to your account. That way next time you order, that store credit will be applied

  • Return Policy

    We want you to be happy with your purchases. However, if for some reason you are not, we will provide you with a store credit if they are returned to us within 10 days, after your receipt.

  • Wholesale General FAQ's

  • Who Is Bali Bay Trading Company

    Your one inexpensive source for Sarongs, Beaded Jewelry and Fashion Accessories from Bali. We stock the hottest accessories in the trendiest colors to satisfy your most discriminating customer. If this is your first time visiting us, you will be amazed at our prices, and once you see our quality, and experience our customer service, you will be back time and time again. We show at The Tucson Gem Show in Jan/Feb each year where we are also known as The Dollar Tent and Best Bead Prices.com. Our Booth is located in the Gem Mall behind the Holidome.

  • What are your Customer Service Hours?

    Our Hours are Monday-Friday 10am to 5pm, and Saturday 10am to 4pm EST. Our phone number is 1-800-368-4238 Our Fax number is 1-813-238-3825

  • What is the benefit to setting up an Account on Bali Bay Trading Company?

    The main benefit to setting up an account is having access to our wholesale pricing. With an account you will be able to view your account history, and your shopping cart will remain there until you checkout, in the "my account" section.

  • What information do you require to register for an account?

    Just your Resale/Tax ID # from your State. If your state doesn't collect sales tax, please call us for further assistance. 1-800-368-4238

  • Do I need to order a certain amount of pieces?

    Our minimum order is $75 + shipping costs.

  • How soon will my order ship?

    Typically 1 to 2 days after we receive your order and payment. If for any reason your order is delayed we will call you and let you know.

  • How is your jewelry manufactured?
    Our jewelry is not manufactured, its all handmade. Therefore there will be some inconsistencies and variations in length and color. That's the charm of handmade
  • What material is used to make your beads?

    Most of our beads are made from glass or are ceramic. Other components in our jewelry & accessories are wood, resin, shell and clay.

  • How do the beads get that antique look?

    Itís an actual process called "Gorang" that is used to get the varying colors in the beads. The beads are put in a large vessel, similar to a wok, and are toasted. That process creates the beautiful luster on the beads, and gives them their unique quality and color.

  • What can I expect, if I visit your warehouse?
    Lots and lots of jewelry! We also sell, sundresses, sarongs, sandals, and handbags, plus Teak Furniture and Home Decor. Our Warehouse is 10,000 square feet, well worth a stop in, if you are local or visiting the surrounding Tampa Bay area.
  • Retail Customer Service

  • Privacy Policy
    At Bali Bay Trading Company, we are committed to protecting your privacy. We use the information we collect to assist us in processing orders. Please read on for more details about our privacy policy. The Information We Collect: Bali Bay Trading Company collects from you the necessary information, such as name, email address, address and payment information, to process orders. We Do Not Share Your Personal Information: Bali Bay Trading Company does not sell, trade, or rent your personal information to others. This information is for our private records only. We restrict access to your orders to those employees who need to know that information to provide products or services to you. Personal information is not available to any third party via our website or through other means. Spam Email and Use of Email Addresses: We make every effort to minimize the amount of email correspondence you receive from us. We do not share or sell your email address to any third parties. Use of Cookies: Bali Bay Trading Company uses cookies to enhance your shopping and browsing experience and keep track of your order information. The cookies we use DO NOT store any personal information such as your e-mail address, street address or phone number. Do you still have questions? If you have additional questions or wish to further discuss details of our privacy policy, please feel free to Contact Us.
  • Shipping and Handling Costs
  • Return Policy
  • Retail General FAQ's

  • How soon will my order ship?
    Typically 1 to 2 days after we receive your order and payment. If for any reason your order is delayed we will call you and let you know.
  • How is your jewelry manufactured?
    Our jewelry is not manufactured, its all handmade. Therefore there will be some inconsistencies and variations in length and color. That's the charm of handmad
  • What material is used to make your beads?
    Most of our beads are made from glass or are ceramic. Other components in our jewelry & accessories are wood, resin, shell and clay.
  • How do the beads get that antique look?
    Itís an actual process called "Gorang" that is used to get the varying colors in the beads. The beads are put in a large vessel, similar to a wok, and are toasted. That process creates the beautiful luster on the beads, and gives them their unique quality and color.
  • What can I expect, if I visit your warehouse?
    Lots and lots of jewelry! We also sell, sundresses, sarongs, sandals, and handbags, plus Teak Furniture and Home Decor. Our Warehouse is 10,000 square feet, well worth a stop in, if you are local or visiting the surrounding Tampa Bay area. Our address is 4222 N Florida Ave Tampa, Florida 33603
  • What are your Customer Service Hours?
    Our Hours are Monday-Friday 10am to 5pm, and Saturday 10am to 4pm EST. Our phone number is 1-800-368-4238 Our Fax number is 1-813-238-3825

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